Shipping Policy

At Sunweardeals, we are dedicated to providing a dependable and pleasant delivery experience for every customer. Once your order is placed, please allow 1–3 business days for order processing. During this time, our team carefully prepares your items, ensuring secure packaging and product quality.

Shipping Timeframes
After dispatch, standard delivery usually takes 5 to 9 business days. Please note that actual delivery times may vary depending on your location, customs procedures, and unforeseen logistical delays. While we strive to deliver on time, we appreciate your understanding in the event of any delays.

Shipping Methods & Carriers
We work with reputable global shipping partners to ensure your order reaches you efficiently and safely. The choice of shipping carrier and method is based on the destination, package weight, and shipping preferences selected at checkout.

Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and shipping details. You can track your package either through the carrier’s official website or via the tracking page on Sunweardeals.

Shipping Costs
We offer free shipping on all orders.
For international orders, please be aware that customs duties, import taxes, or local handling fees may apply depending on your country’s regulations. These additional charges are the responsibility of the customer and are not included in our shipping coverage.

Shipping Destinations
We deliver to many countries around the world. However, some remote areas or restricted regions may fall outside of our serviceable zones. If you’re unsure whether your location is supported, feel free to contact us for confirmation.

Restricted Items
Certain products may be subject to shipping restrictions due to local laws or carrier policies. If any item in your order is affected, we will notify you promptly and work with you to find a suitable alternative.

Need Help?
For any questions related to shipping, delivery timelines, customs, or location eligibility, please don’t hesitate to contact our support team. We’re here to ensure a smooth and worry-free delivery experience.

Contact Information
Company: KOALA BABY PTY LTD
Email: exchange@sunweardeals.com
Address: 15 Munro Ct, Tamborine Mountain QLD 4272, Australia